Collection of Personal Information
(a) Visit PostNet’s website;
(b) Interact or follow social media managed by PostNet (such as Facebook, Instagram, LinkedIn and Google+);
(c) Request a quote;
(d) Register for or login to the PostNet Online account;
(e) Submit website feedback, enquires or comments;
(f) Provide your Personal Information for the provision of any service provided by PostNet;
(g) Enter into an agreement with PostNet; or
(h) Any other method of collection as determined by PostNet from time to time.PostNet may collect and hold the following personal information (“Personal Information”):
(a) Name, company name, address, phone and email address;
(b) IP address; and
(c) Any additional information provided to PostNet, including any feedback, rating or comments made by you.
Use of Personal Information
PostNet uses the Personal Information for the purpose for which it was specified or reasonably apparent at the time when the Personal Information was collected. The Personal Information may be used in respect to the following:
(a) Orders placed by you;
(b) Providing registration confirmations;
(c) Assisting the offering of services by PostNet or its Related Entities, Franchisees, Merchants, Contractors, Agents and/or Employees;
(d) Communicating promotional offers, marketing information or special events;
(e) Responding to feedback, ratings, comments, complaints and (franchise) enquiries; and
(f) Using for administrative, marketing, planning, service or product development purposes.You may advise PostNet if you do not wish to receive any promotional offers, marketing information, the PostNet catalogue or special events from PostNet.
Disclosure of Personal Information
Where appropriate and required, PostNet may disclose your Personal Information:
(a) To PostNet’s Related Entities and its Franchisees;
(b) To PostNet’s Suppliers, Agents or Contractors in connection with or for the purpose of PostNet’s business;
(c) Where the law requires or authorises PostNet to do so; and
(d) To any other third party notified by you at the time of or after collecting your Personal Information.
PostNet will not share your Personal Information with third parties in any other way than for which the Personal Information was collected.
Access or Update Your Information
PostNet will take reasonable steps to ensure that your Personal Information is accurate, up to date and complete. However, PostNet relies on you advising of any changes or inaccuracies of your Personal Information. Please advise PostNet if you are of the view that any of your Personal Information requires updating or correcting.
PostNet will take reasonable steps to protect your Personal Information from misuse, interference, loss, unauthorised access, modification or disclosure.
No data transmission over the internet can be guaranteed to be 100% secure. As a result, while PostNet strives to protect your Personal Information, PostNet cannot ensure or warrant the security of any information you transmit to PostNet over the internet, and you do so at your own risk. Once PostNet receives your transmission, PostNet makes its best effort to try and ensure the information and Personal Information security both on PostNet’s systems and while in transit between PostNet’s systems and the companies who provide PostNet with the various systems.
You can access to your personally identifiable information that we collect online and maintain by sending an email to firstname.lastname@example.org. We use this procedure to better safeguard your information.
You can also correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Should you have other questions or concerns about these privacy policies; please send us an email at email@example.com.
Should you not be satisfied with the way your complaint was handled or determined, you may contact PostNet Head Office or, alternatively, contact the Australian Information Commissioner via www.oaic.gov.au.